All prices are in USD (US Dollar)
We accept Mastercard,VISA, American Express and almost any other kind of credit or debit card.
Do you ship worldwide?
Yes we do, all orders will be shipped via Singapore Post; registered mail (A tracking number will be included)
I made a few different orders, can I combine my orders altogether?
Sorry, we no longer allow order combination so please double-check the items you're interested to purchase before checking out.
How long will my order(s) take to arrive?
Singapore (2-3 days)
Malaysia (1 week+)
Rest of the world (2-4 weeks, longest up to 2 months)
I received my order but there are some defects on my product.
Please contact us here https://yvecz.bigcartel.com/contact
We currently do not accept refunds but we’ll send a replacement once we have the product sent back to us. (excluding original piece artworks)
It’s been more than a month and my order hasn’t arrived
Orders will get delayed due to customs issues, please contact us if your order hasn’t arrived for more than 1 month.
Can I get a refund or change my order after I have placed an order?
We do not accept refunds or changes for preorders, so please make sure you are commited to purchasing during the preorder/purchase period.
*If your order was sent back to us due to unclaimed reasons, we can send out to you again, but you will need to provide shipping fee for registered airmail.