Dear USA Customers,
Due to ongoing tariffs, shipping costs to the USA have increased. The updated rates are as follows:
-
Speedpost (Direct International) – Envelope (5–8 days): ~USD 26
-
Speedpost (Direct International) – Small Carton Box (5–8 days): ~USD 57
Please note that orders cannot exceed more than 6 products. Orders over this amount will be cancelled and refunded, but you are welcome to place multiple orders if needed.
For more information on shipping, please visit:
SingPost Speedpost Direct International
All prices are listed in USD (United States Dollar).
We accept Mastercard, VISA, American Express, and most major credit or debit cards.
Do you ship worldwide?
Yes, we do! All orders are shipped via Singapore Post using registered mail. A tracking number will be provided.
Can I combine multiple orders into one shipment?
Unfortunately, we no longer offer order combination. Please double-check the items you wish to purchase before checking out.
How long will it take for my order to arrive?
- Singapore: 2–3 days
- Malaysia: Approximately 1 week
- Rest of the world: 2–4 weeks (up to 2 months in rare cases)
I received my order, but there’s a defect in the product.
If you notice any defects, please contact us at https://yvecz.bigcartel.com/contact. While we do not offer refunds, we’ll gladly send a replacement once the defective product is returned to us. (This does not apply to original artwork pieces.)
It’s been over a month, and my order hasn’t arrived.
Customs delays can affect shipping times. If your order hasn’t arrived within a month, please contact us for assistance.
Can I get a refund or change my order after placing it?
We do not accept refunds or order changes for preorders, so please ensure you’re committed to your purchase during the preorder or purchase period.
What happens if my order is returned due to being unclaimed?
If your order is returned to us because it was unclaimed, we can resend it to you. However, you will need to cover the shipping fee for registered airmail.